FAQ

PAYMENTS

What Forms of Payment Are Accepted?

The Closet Trading Co. accepts credit card (Visa, MasterCard and Amex) and Paypal.

Can I Cancel an Order?

Yes. Should you find it necessary to cancel an order, you may do so prior to shipping. Please email info@theclosetsb.net to cancel.

Is My Information Secure?

Yes. At TheClosetSB.com your privacy and security is important to us. For more information, read our privacy policy.

Do I Have to Pay Sales Tax?

The Closet Trading Co. charges California sales tax all on orders.

Will I be Charged Shipping?

Yes. For domestic items shipped USPS Priority, we charge a low, flat rate of $5.99. This includes shipping, handling, packaging and delivery confirmation.

Can I Pay and Pick Up in Person?

Online orders must be paid for online but items can be shipped to a store for free. Please email us at info@theclosetsb.net before ordering.

CUSTOMER SERVICE

What are your customer service hours?

Our customer service team can be reached via email at info@theclosetsb.net. Please allow up to 24 hours for response.

How do I ask a question about an item?

Please submit all inquiries to info@theclosetsb.net.

Where do I submit returns?

Please send unworn returns to:

The Closet Trading Co.

Attn.: E-Commerce

2708 Main St.

Santa Monica, CA 90405

Please Note: to best visually describe our inventory, some images may be sourced from other websites.

THE CLOSET

California's premiere resale boutique. Welcome to your new favorite store.